English
Cross-cultural Communication
Target Participant
Intermediate (TOEIC 600-730)
Training Period
1 day (7 hours)
Learning Objective
Utilizing various discussion exercises and role-plays, participants will learn how to work more effectively with overseas business partners and colleagues by developing their cross-cultural awareness and communication skills.
Knowledge & Skills
- Active Listening
- Expressing Opinions
- Agreeing & Disagreeing
- Being Assertive
Sample Outline
Cross Cultural Awareness
- Definition of Culture
- Layers of Culture
- High vs. Low Context Communication Styles
- Video exercise
- Role play
