Cross-cultural Communication
Skills Training

Target Participant

Intermediate (TOEIC 600-730)

Training Period

1 day (7 hours)

Learning Objective

Utilizing various discussion exercises and role-plays, participants will learn how to work more effectively with overseas business partners and colleagues by developing their cross-cultural awareness and communication skills.

Knowledge & Skills

  • Active Listening
  • Expressing Opinions
  • Agreeing & Disagreeing
  • Being Assertive

Sample Outline

Cross Cultural Awareness

  • Definition of Culture
  • Layers of Culture
  • High vs. Low Context Communication Styles
  • Video exercise
  • Role play



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